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Comments from our valued customers

We pride ourselves on providing exceptional customer service

At Power Tool Sales, we pride ourselves on delivering exceptional customer service. Why not get in touch to tell us:

  • What you think of our website, its products, is it easy to use?
  • Which products would you like added to our range in the future?
  • How our customer services team have helped you
  • How you rate our repairs and servicing team

Would you like to give us some feedback?

If you would like to leave us feedback or make a suggestion, please use our quick and easy feedback form below.

Customer Comments

To view what our customers say about us, simply click on the links below

Online Sales

“Commend your delivery service and speed of delivery.” - Mr PS - joiner

“Top service, will deal with you again” - Mr Keys

“Superb service, next day delivery . Got my Fein Multimaster much quicker than expected” - Mr Best, Poole

"Thanks for the swift delivery and thank Fedex for finding my note and leaving it as instructed... Great service appreciated as my old one had packed up"  - Mr Hemmings, Petes Plumbing Services

Technical Sales

“I would like to say a big thanks to Mark Sinclair from your technical sales division and the rest of the team at Power Tool Sales. We came to you with a rather unique problem, and after thorough investigation from yourselves, you’ve provided a great solution. We’ve increased productivity by at least 30% and the new tools we are using are much more comfortable for our operators. We will definitely be dealing with you again very soon.” - Ben Fuller, London 

Repairs and Servicing

“Power Tool Sales were fantastic to work with, especially because they provided me with a fast and reliable service, I sent my drill in for repair, and it was returned to me within 4 days, I would recommend Power Tool Sales to anyone who needs a tool repaired” - R.H Isle of Wight

“Power Tool Sales have supplied a repair and HAVS test contract for VT Shipbuilding/BVT Surface Fleet for the last three years, Their Internet Site is excellent, giving BVT the option to track the cost and HAV Information. Power Tool Sales will come on site at short notice, to complete Vibration testing on new and trial tools. The Repair Facilities they have on their premises are excellent. I have great respect for Power Tool Sales and they come highly recommended.” - John Philips, Tool Room Team Leader
BAE Surface Systems 

Hand Arm Vibration Testing

“Power Tool Sales have been working in conjunction with Rolls-Royce Motorcars since 2006 and they ensure that all HAVS regulations are being adhered to.They enable this through the constant monitoring, repair and replacement of existing sanding and polishing equipment. The service carried out by Power Tool Sales is exceptional, repairs are carried out to a high standard and customer service is as flexible as required by the business.” - Karl Ross, Planner. Rolls-Royce Motor Cars 

Southampton Store

“Wow what a fantastic showroom you have! I was so impressed at the amount of Rupes tools you had in stock. The demonstration you provided on the RA150A was very interesting and informative. The staff were very knowledgeable too! Great customer service, I will be definitely seeing you again soon!” - Barry King, Bournemouth