Please see below for information on our returns and refunds procedures. If you have any questions, please call our customers services team on 02380 315316 in the first instance or alternatively send an email to email@example.com where we will try to respond within one working day.
Before returning any products to us, please contact us first with your personal details and reasons for wanting to make a return. You will need to obtain a returns reference in order to complete your return.
If you would like to speak to one of our customer services team to discuss your eligibility for a product return, the options available to you and how to proceed with a return please call us 02380 315316 or send an email to: firstname.lastname@example.org
You can cancel your order for any reason and get a refund at any time before you receive the goods, or up to the end of fourteen working days after the day you receive the goods. A working day is any day other than weekends and public holidays. If you are buying Goods from us for the purposes of your trade, business or profession and you are not classified as a consumer under UK consumer protection legislation the fourteen day returns policy does not apply. Please read our Terms & Conditions for more information
Please use the following address when returning items to Power Tool Sales:
Power Tool Sales
504 / 506 Portwood Road