REMS Calibration, Service & Warranty Centre

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1. All tools will be quoted prior to conducting repair.
2. On acceptance of quote, we will proceed with the repair and obtain payment once completed (REMS only).
3. All prices are quoted excluding VAT.
4. All tools are dismantled to fully diagnose cause of faults.
5. Unrepaired tools will be returned in dismantled condition.
6. If you choose not to proceed with your repair, but require your tools returned assembled, a labour charge will be applied.
7. Electric tools will not be PAT tested unless requested.
8. Quoted Service/Repairs awaiting customer action/response will be retained for a period of 6 weeks then disposed of or sold to recover associated costs.
9. Tools returned under warranty must include relevant paperwork (proof of warranty) prior to inspection.
10. Where required, tools returned via courier will incur a shipping charge.
11. We are unable to accept liability for any loss or damage to tools sent by yourself to us.
12. Failed collections arranged by us may result in additional shipping charges.
13. Due to restrictions on courier insurance, we are unable to offer liability/Insurance cover for the collection service (this includes damage and loss).

Please tick this box to confirm you've read and accepted our terms & conditions.
Please tick this box if you would like us to arrange collection of your REMS tool (charges apply).